IGNOU MS-96 - Total Quality Management, Latest Help Book Edition
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Chapter-wise Reference Book with Previous Year Solved Question Papers of MS-96 Total Quality Management for IGNOU MBA (MS) Management.
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About MS-96 Help Book Latest Edition
MS-96 English Topics Covered
Block 1 - Part-I Philosophy and Basic Concepts
- Unit 1 - Introduction: Basic Concepts and Approach
- Unit 2 - Quality Management: Leading Thinkers
- Unit 3 - Building Blocks of TQM
Block 2 - Part-II Strategic Considerations
- Unit 1 - TQM and Business Strategy
- Unit 2 - Quality-Centered Strategic Planning
- Unit 3 - Economics of Quality
Block 3 - Part-III Tools and Techniques
- Unit 1 - Statistical Quality Control
- Unit 2 - Other Concepts, Tools and Techniques-I
- Unit 3 - Other Concepts, Tools and Techniques-II
Block 4 - Part-IV Organisation and Leadership
- Unit 1 - Organisation for Quality
- Unit 2 - Quality Culture and Leadership
- Unit 3 - Motivation and Commitment
Block 5 - Part-V Management Systems For TQM
- Unit 1 - Quality Management Systems
- Unit 2 - Environmental Management System (EMS)
- Unit 3 - Management Systems for Safety and Health
Block 6 - Part-VI Quality Appraisal and Auditing Systems
- Unit 1 - Auditing and Certification
- Unit 2 - Awards and Certification
Previous Year Solved Question Papers Included
MS-96 English (Total-25, Solved-8, Unsolved-17)
- June (2008-2019)
- December (2007-2019)
MS-96 Help Book Details
- UniversityIGNOU (Indira Gandhi National Open University)
- TitleTotal Quality Management
- Language(s)English
- CodeMS-96
- SubjectManagement
- Degree(s)MBA (MS)
- CourseCore Courses (CC)
- ISBN978-93-81066-54-6 (English)
- Pages320 (English)
- Weight256gms (English)
- Dimensions(L) 21cm, (W) 15cm, (H) 1cm
- AuthorGullybaba.com Panel
- PublisherGullybaba Publishing House Pvt. Ltd.
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